Please make sure you've read the description and checked measurements before placing your order. I try to photograph and describe my items to the very best of my ability so that they show the items in the closest to the original way. However If for some reason you are unsatisfied with your purchase you can cancel within 14 days of receiving your order (which will appear on the delivery confirmation I receive) You need to contact me and ship back your order in this term, otherwise refund won't be issued. Knit items, Clothes and gifts must be unworn, unwashed, with no stains or signs of usage in order to receive refund. Customers are responsible for the shipping costs of returning the item(s). When the item has been received back in a resaleable condition, a refund will be issued via Paypal. Please note that I cannot be responsible for loss, theft or damage of any item(s) from your order whilst shipped back to me so if you're returning an item please choose a secure shipping option.
When placing a custom order please note that price is final and non-refundable.